Risk Manager as Value CreatorThis paper offers insights into how risk managers can step into an even more meaningful and visible role in light of new realities brought on by the economic uncertainty of the past year. The first part of this paper is devoted to positioning risk managers to more clearly see internal and external opportunities on behalf of the organization. The latter part of the paper outlines ideas about how to convert new perspectives and insights into action. |
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Fall Broker Report 2009Insurance brokers are key advisers for purchasers of commercial insurance, risk management and employee benefit programs. Brokers advise clients on the most effective methods of risk management and risk transfer, seeking not just the best price but also the best terms and conditions that apply to a client's needs. For the past 37 years, Business Insurance has produced annual rankings and reports about the brokerage industry at midyear. This special Fall Broker Report pulls together those published rankings and profiles of leading brokers, as well as new reporting on how the economic downturn is creating significant challenges for insurance brokers and their clients. |
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Guide to Global ProgramsGlobal insurance programs, also known as international insurance programs, are not a new concept, but they have evolved considerably over the past 50 years to meet the increasingly sophisticated and varying demands of the multinational corporations that buy them. This Business Insurance Special Report, sponsored by Zurich Financial Services, is a 16-page guide to the latest developments in global programs, economic and regulatory issues, what coverages they afford, and what the future holds for buyers and providers of these global programs. |
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The State of Health CareKaiser Permanente recently sponsored a survey of over 12,000 top-level benefits and HR managers, owners, and chief executive officers from small and mid-sized companies. This survey revealed an undeniable fact: Our health care system is in critical condition. Burdened by its immense size and complexity, our health care system has become a clear and present danger to both corporate America's bottom line and its ability to compete globally. The State of Health Care, a Kaiser Permanente-sponsored white paper, outlines where health care is, how it got here and what's being done to address the growing crisis. |
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A Comparison of Workers' Compensation and HIPAA Claims Billing PracticesThis white paper focuses on clarifying the differences between HIPAA standard transactions and the Workers' Compensation requirements for electronic billing. The focus is on the current HIPAA standards using ASC X12 837 and 835 claim transaction data. |
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Slip and Fall Control Techniques for Commercial Real EstatePremises liability is a major concern for commercial real estate owners. Studies show that slips and falls are the leading cause of premises liability injuries. Over one million people each year suffer from a slip and fall, and a large number of these cases occur in public places. Additionally, this number is expected to increase over time as the baby boomer generation ages. This white paper details how property owners and managers can protect themselves from slip and fall incidents by implementing some simple precautionary measures. CNA provides a comprehensive collection of commercial insurance solutions supported by industry expertise, and customer-focused risk control and claim handling. We offer our agents and their clients the support they need to help grow and protect their businesses. |
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Occupational Knife Safety: Avoiding the Hidden Risks And Reducing Employee InjuryRisk managers in manufacturing, construction, and hospitality all struggle with preventing employee laceration or repetitive motion injuries arising from occupational knife use. In its latest newsletter, The Liberty Mutual Research Institute for Safety outlines causes and preventive activities that risk managers can take to help reduce these injuries. |
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Trends in Risk Management: “Cyber Privacy—A Threat to the Balance Sheet.”Technology has transformed the business world and, with it, the corporate risk landscape. While technology has made it easier to store and manage vast amounts of data, that information has become increasingly vulnerable to loss or theft. Further, corporate privacy exposures are emerging at an unprecedented rate due to the increase in new state privacy and identity theft legislation. This, combined with the proliferation of mobile and media devices has changed the landscape considerably. In today’s cyber risk management environment, corporate responsibility for protecting private data extends far beyond corporate firewalls. As a result, this evolving exposure has driven the need for more comprehensive privacy and network liability insurance solutions. |
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Surviving climate change in the P&C Industry by growing customer advocacyPolicyholder needs and expectations are shifting dramatically, impacting how they interact and work with their insurance companies. The industry is facing shifting demographics, increasing commoditization and evolving competition through new products and distribution channels. A recent IBM study of over 3,000 US Insurance policyholders provides a thought provoking view on the pressing changes the P&C Industry faces and provides some practical recommendations for driving advocacy. Learn how you can use the lens of customer advocacy to prioritize operational improvements in key areas such as: customer experience, research techniques, process design, communications, and product innovation. Read this white paper from the IBM Institute for Business Value. |
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Insurance 2020 Now What?In today’s competitive insurance industry, the challenges are many and there is much uncertainty. Better informed and more demanding customers. Complex regulations. New competition. Multiple channels. Inevitable disasters and potential pandemics. To survive and thrive, insurers must seek new models of operational and strategic success that enable innovation and increase profitability. Insurance carriers not satisfied with merely keeping up can arm themselves with knowledge. To help them meet their goals, IBM offers new approaches to address key strategic business issues like being more responsive to the market, quickly identifying and acting on opportunities and managing resources better. To learn more about IBM’s perspective, read this white paper from the IBM Institute for Business Value. |
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Whitepapers
